Warranty

Warranty Disclaimer

Thank you for your interest in the products and services of Galactic Gaming Limited.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Galactic Gaming (Gaming PC's and accessories).

What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Galactic Gaming will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?
Galactic Gaming will either repair the Product at no charge, using new or refurbished replacement parts. Or replace the Product where applicable.

How long does the coverage last?
The Warranty Period for Physical Goods purchased from Galactic Gaming is 365 days from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 365 from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:

● conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
Contact Details:
Email: support@galactic-gaming.co.uk



WARRANTY STATEMENT

Galactic Gaming Limited warrants that, subject to the terms and conditions set out in this document, the products supplied by Galactic Gaming (as published in our website www.galactic-gaming.co.uk) will be fit for purpose during the applicable warranty period (our warranty).
Warranty Period
Our Warranty Period will apply with respect to products supplied by Galactic Gaming and before the expiry of one year after the date of your purchase of Galactic Gaming product.

Exclusions from our Warranty coverage
Our Warranty will not apply:
(a) to products that are not used, installed or maintained in accordance with our written specifications, instructions and recommendations.
(b) with respect to defects caused by improper storage or installation, inappropriate product selection, product tampering, product misuse or abuse, product modification, moisture or water damage, fair wear and tear, exposure to abnormally corrosive conditions, accidents, fire, entry by vermin or insects, negligence not caused by us or our authorised representatives or acts of God (including without limitation storms, cyclones, floods, earthquakes and other natural disasters);
(c) to variations of colour, shade or texture from those shown on samples, product packaging or marketing materials.
(d) products used or installed outside of the United Kingdom; or
(e) products not sold (wholesale or retail) by Galactic Gaming

Voiding of our Warranty
(a) if our product has been used, mixed or associated with other manufacturer’s product;
(b) if our product has not been used or installed as part of our recommended system of products (where applicable);
(c) if you or any third party has attempted to repair or replace the alleged defect before we are notified of your claim or without our written approval;
(d) to the extent that the relevant loss or damage was caused by product/s not manufactured or supplied by us or any other cause other than a manufacturing defect in our product; and
(e) to the extent that you were capable of preventing damage or further damage, but did not do so.

Your exclusive remedy
Subject to the terms and conditions contained in this document, our Warranty solely covers repair or replacement (at our election) of that portion of our product proven to be defective due to a manufacturing defect. If replacement product is not available we may provide a product of a similar grade. An exact colour or pattern match may not be available.
Replacement or repair of a product does not re-start the applicable warranty period.
Subject to our Warranty and any liability we may have which cannot be excluded by law, we do not otherwise accept any liability for any direct loss, indirect loss, consequential loss (including without limitation loss of profits or losses flowing from delays or interruption to business) or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of our product.

General
This document contains your entire agreement with us in relation to its subject matter. All prior representations (except fraudulent misrepresentations) and agreements are excluded to the extent permitted by law.
Our Warranty may only be varied or extended in writing. Any variations must be approved in writing by our Technical Services Department in order to become binding on us.
Our Warranty cannot be assigned or transferred by you.
If any term of our Warranty is illegal or unenforceable in any jurisdiction, the legality or enforceability of the remaining terms will not be affected or impaired.